Frequently Asked Questions
We’re not just a business; we are a family-owned and operated company in NW Georgia. At our core, we’re all about being upfront and genuinely caring about the folks we assist. With every project we undertake, we approach it with the same dedication and attention to detail that we would for our own family. To us, nailing that perfect roof job is just the beginning. We’re all about being transparent and honest – it’s a big thing. We go the extra mile because building solid relationships at every turn is what we’re all about. When you choose us, you’re not just hiring a company; you’re inviting a family that values your needs and the well-being of your NW Georgia property.
At Roof Works our care for your property goes beyond just providing exceptional roofing services. We get that a home is more than just bricks and beams—it’s where heartwarming moments come to life and families find peace. Every time we tackle a roofing job, you can bet we pour our hearts into making sure it’s built to last and catches the eye. You’ll find a perfect blend of quality, style, and durability in every work we do. The homes we look after aren’t buildings; they’re physical reflections of our clients and hard work. We pour as much care into them as we do, aiming to shield and uplift these NW Georgia spaces that hold so much meaning.
As a reliable roofing company in NW Georgia, our commitment to excellence is demonstrated through our GAF-certified status. This prestigious certification is a distinction granted to only about 5% of roofing companies across North America. Landing this title shows how committed we are to delivering top-notch sales, service, and setup every single time. Hitting this milestone shows you we’ve got the skills and dedication to provide exceptional roofing services to NW Georgia that exceed your expectations.
Picking out the right roof is not a walk in the park, and we get that. So, we’ve built a place where it’s not just okay to ask questions—it’s encouraged! Come on in and let your curiosity lead the way. Our friendly crew is on deck to tackle all your questions, walking you side by side through each step of your roofing adventure. No need to worry about a thing! We’ve got your back with all the correct answers so you can stride forward confidently at every turn. Making you feel comfortable and confident every step of the way is what we’re all about, especially when it’s time to tackle getting that new roof on your NW Georgia home.
To book a free roof inspection, use the “Contact Us” or “Get a Free Quote” links on our website and fill out the information, or you can call directly. After you reach out, one of the team members will get in touch to set up a time that works for you. The inspection is 100% free, and you’ll get a straightforward estimate with no obligation—meaning you don’t have to commit to anything unless you’re ready. There are no hidden fees or strings attached.
Financing is offered for roof replacement projects through a partnership with Hearth Financing. The process is simple: you fill out a quick online application with basic information about your project, then review several flexible monthly payment plans without worrying about surprise fees. Approval and terms are clearly explained upfront, so you’ll know exactly what to expect before you commit. This setup makes it easier for homeowners and business owners to get needed roof work done without the stress of a big lump-sum payment.
We offer roof repair services for both residential homes and light commercial properties throughout Northwest Georgia, including Rockmart, Cartersville, Marietta, Hiram, Alpharetta, and Dallas. Repairs are handled by experienced crews who work with all major types of roofing, making it easy to cover most local needs, whether it’s a house or a small business. Regular maintenance and one-time repairs are both available, so you can get help for leaks, storm damage, or ongoing upkeep at either type of property.
We install a variety of window types and offer several material options to fit different needs and budgets. You can choose from vinyl, wood, or fiberglass window frames. We handle everything from measuring and ordering to installing, caulking, and insulating the windows, making sure they fit right and seal up tight. This way, you get windows that work well for energy efficiency and look good in your home.
The roof maintenance package covers yearly gutter cleanings, roof inspections, and repairs to help keep your roof in the best shape. It costs $18 a week and also includes free repairs for smaller issues up to 20 square feet with just one call—so it’s easy to get quick help when you need it. As for loyalty discounts, you get 10% off roofs and other services right when you sign up. If you stay in the program for three years, that discount rises to 15%. Stick with it for six years, and you can get up to 25% off roof replacements. These discounts make it more affordable over time to handle repairs and even big projects. You get yearly inspections and gutter cleanings, along with free leak repairs up to 20 square feet at no additional cost. Just one phone call can see your leak fixed! Contact us today if you want to maintain your roof without the hassle and ladders of your own.
The roof maintenance package includes yearly gutter cleaning, a full roof inspection, and repairs for any damage up to 20 square feet—all for $18 a week. You also get a 10% discount on roofs and other services as soon as you enroll. If you stay with the package, your discount increases to 15% after three years and goes up to 25% off roof replacements after six years. Repairs covered by the package are taken care of quickly with just one phone call.
The roof maintenance package covers yearly gutter cleanings, roof inspections, and repairs if needed—plus complimentary fixes for issues up to 20 square feet, just by calling. There’s also a loyalty program with discounts: you get 10% off roofs and other services when you sign up, 15% off after three years, and if you stick around for six years, you can get up to 25% off a full roof replacement. This package is set at $18 a week, and everything comes with upfront pricing so there aren’t any surprise charges.
Emergency roof repair is available after a storm, and an experienced team member can usually come out to assess the damage as soon as possible, often within the same day or next day depending on demand and weather conditions. Fast response is a big priority, especially for leaks or urgent issues to help protect your home and prevent further problems. Just call or use the website to request help and someone will get back to you quickly to schedule the inspection.
Metal roofing is one of the main options offered for roof replacement. This type of roof is known for its durability, energy efficiency, and long lifespan. Installers are experienced with metal roofing, making sure everything is measured and fit properly, and meets high quality standards. There’s also guidance on picking the best materials for your home’s style and needs. If you’re considering replacing your roof with metal, you can get a free consultation to talk through the details and see what works for your situation.
Being GAF-certified means meeting high standards for roofing expertise, safety, and customer service. Only a small percentage of roofers earn this certification. It means your roof is installed by a contractor who’s trained directly by GAF and keeps up with the industry’s latest products and methods. You also get access to strong GAF warranties that can only be offered by certified pros. This certification shows you’re working with experienced experts using trusted materials and solid installation techniques, so you can expect your roof to be built to last.
Every new roof installation comes with a workmanship warranty that covers any issues from the installation process. On top of that, the materials used for your roof usually include a manufacturer’s warranty, which covers defects with the actual shingles or roofing products. Both warranties give you added protection, so if something goes wrong—whether it’s a problem with how the roof was put on or an issue with the materials—you’re covered for repairs or replacement according to the terms of each warranty. Be sure to ask for details about what’s included and how long your specific roof is covered.
The roof maintenance package covers yearly roof inspections, regular gutter cleanings, and repairs for minor roof issues up to 20 square feet—all for $18 a week. If you notice a small problem, like a leak or some missing shingles, just call, and it gets fixed as part of the package. Right when you sign up, you get 10% off any roof or other service, then after three years, that discount goes up to 15%. If you stay on the plan for six years, you get up to 25% off a whole roof replacement. There are no hidden fees, and everything’s laid out upfront.
There are a few main types of roofing services offered, including repairs, new roof installations, and regular maintenance to keep your roof in good shape. Whether you need traditional asphalt shingles, durable metal roofing, or commercial TPO roofing systems, all are installed with care and attention to detail. Gutter services are also available, like installation, repairs, and cleaning for both smaller half-round and larger seamless metal gutters to help control water flow and protect the home. Additionally, driveway work can be done, with options to replace or install driveways using concrete, asphalt, or pavers, ensuring the base is stable and the surface remains smooth. Everything’s designed to be straightforward, from free consultations to clear pricing—no hidden fees.
